We are an appointment based salon, we reserve enough time for each client's service to ensure your best results. As a result we do have a 24 hour cancellation policy! Clients that cancel within 24 hours may be charged 100% of the service. "No show/No calls" (or more than 10 minutes late) may also be charged 100% of the service. Appointments that are made same-day are considered within 24 hours of that window and 24 hour cancellation policy applies.
This is a standard industry policy and is non-refundable. Thank you for understanding and respecting our time!